Privacy Policy

WHAT WE COLLECT

When you shop with us we collect the information needed to fulfil your order: your name, email address, shipping address, phone number (if provided) and order details. Payments are handled by our payment providers — we never see or store your full card details.

HOW WE USE IT

- To process and deliver your orders and provide customer support.
- To send service messages about your order, such as confirmations and tracking updates.
- To send marketing emails only if you subscribed — you can unsubscribe at any time using the link in any email.

WHO WE SHARE IT WITH

We share data only with the service providers needed to run this store — our e-commerce platform (Shopify), payment processors and shipping carriers — and where required by law. We do not sell your personal information.

COOKIES

This site uses cookies and similar technologies to keep your cart working, remember your preferences and understand how the site is used.

RETENTION

We keep order records for as long as needed for accounting, tax and legal purposes, and delete or anonymize personal data when it is no longer required.

YOUR RIGHTS

You can ask us to access, correct or delete the personal information we hold about you at any time by emailing jimala@jimalafly.com. We will respond as quickly as we reasonably can.

CHILDREN

This store is not directed at children, and we do not knowingly collect personal information from children.

CHANGES

We may update this policy from time to time. The latest version is always available on this page.